🇺🇸 Free Shipping on orders over US$150

❄️ WINTER SALE: 30%-50% OFF ❄️

Shipping policy

By completing your payment and finalising an order with us, you agree to the following terms and conditions regarding the shipping and delivery of your order. 

PROCESSING TIMES:

  • All orders are packed and shipped within 24 hours of placement, excluding weekends and public holidays.
  • Please be aware during sale periods, there might be delays due to high volumes of orders. 


🇦🇺 AUSTRALIA: 

AusPost Standard Shipping

  • FREE for Orders over $150 (AUD)
  • $10 (AUD) for Orders under $150 (AUD)

Metro Areas (Major Cities): 2-6 Business Days
Regional Areas: 4-8 Business Days
Remote Areas: 7-12 Business Days

    AusPost Express Shipping

    • $10 (AUD) for Orders over $150 (AUD)
    • $13 (AUD) for Orders under $150 (AUD)

    Metro Areas (Major Cities): 1-3 Business Days
    Regional Areas: 2-5 Business Days
    Remote Areas: 3-7 Business Days

    If you need a parcel by a certain date we highly recommend choosing express post at the checkout to ensure your delivery is taken as high priority at Australia Post.

    🇳🇿 NEW ZEALAND:

    AusPost Standard Shipping (5-14 Business Days):

    • FREE for Orders over $150 (NZD)
    • $10 (AUD) for Orders under $150 (NZD)


    🇺🇸 UNITED STATES

    AusPost Express Shipping (3-9 Business Days):

    • $10 (USD) for Orders over $150 (USD)
    • $10 (USD) for Orders under $150 (USD)


    🌍 INTERNATIONAL

    AusPost Standard Shipping:

    • Flat rate of $30 (AUD)

    Estimated delivery time frames vary per country and region.

    For a guide on International delivery times CLICK HERE


      INTERNATIONAL CUSTOMS & DUTIES: 

      We do not take responsibility for any duties and taxes charged to deliver to your country of origin.

      For New Zealand, all shipments exceeding the sales value of $1000 or more will incur a duties and taxes charge. You can calculate your expected duties and taxes by visiting the New Zealand What’s My Duty Estimator. 

      For the USA, all shipments exceeding the sales value of $800 or more will incur a duties and taxes charge. For more information please refer to the USA customs website.

      For UK orders you may need to pay customs and duties on orders that exceed 135 pounds. These are payable to UK Customs upon entry into the UK. For more information, please refer to the UK customs website. 

      For all other countries, please refer to your local government duties and taxes website. We are legally required to declare the total value paid on international shipments. Salty Crush reserves the right to deduct any return costs incurred from the total return amount for orders that are refused at customs should duties and taxes be unpaid.


      ORDER TRACKING:       

      After your order is packed and leaves our warehouse, an email will be sent to the email address you provided to place your order. This email will include the tracking number for you to monitor the progress of your order.


      SHIPPING INSURANCE: 

      For information about Salty Crush Shipping Insurance, please Click Here


      DELAYS:

      Please understand that severe weather, bushfires, floods, aircraft mechanical failures, high volume of orders during festive seasons and other such calamities may impact delivery times.
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